Front Office Manager | Wine Farm | Simonsville, Cape Town

We are seeking an experienced Front Office Manager for a prestigious wine farm located in Simonsville, Cape Town.

The successful candidate will be responsible for overseeing front office operations, ensuring exceptional guest service standards, and supporting the smooth day-to-day operation of the property.

This role requires a hospitality professional with previous wine farm experience and a strong understanding of guest relations, reservations, administration, and front office management.

Key Responsibilities:

Oversee daily front office operations
Ensure exceptional guest service and guest satisfaction
Coordinate reservations and front office administration
Support operational efficiency across guest-facing departments
Maintain professional service standards
Assist with team coordination and front office procedures

Requirements:

Previous experience as a Front Office Manager or similar role
Previous wine farm experience essential
Strong guest relations and communication skills
Excellent organizational and administrative ability
Professional presentation and hospitality mindset
Ability to work within a high-end hospitality environment